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COVID-19 Update | August 3, 2020

This week, we had ZERO new cases of COVID-19 for staff and clients in our system! 

We’re thankful for this good news and also for your support and patience as we continue efforts to keep our clients and staff safe from COVID-19.  Special Tree continues to follow CDC guidelines, best practices, and to ensure we are following the correct procedures to meet each Executive Order from the State of Michigan.  We continue to track all pending and active cases within the Special Tree Rehabilitation System. Be sure to check frequently to stay informed.

Stay Connected During Visitor Restrictions

In our last communication, we shared that Governor Whitmer had extended visitor restrictions at long term care facilities through August 31st which includes the NeuroCare Campus and all of our Community Residential homes.   We understand how difficult it's been to keep your distance from your family and loved ones.  At the same time, we need to follow this new Executive Order for the continued safety of our clients, staff, and communities.  We continue to actively plan for how we'll safely welcome visitors back when restrictions are lifted.  In the meantime, you can connect with your loved one in the following ways:

  • We encourage clients and families to connect through video conferencing, phone calls, and apps like FaceTime, WhatsApp or Skype.  Our staff will assist from our end in whatever way we can.
  • Closed window visits are permitted at the NeuroCare Campus (NCC). Families do not need to schedule a window visit, however we recommend reaching out to your Special Tree Case Manager for guidance to optimize the experience.
  • Outdoor visits can be arranged for Residential clients on a limited basis.  Please contact your Residential Program Manager for more information.

Here are the latest updates:

  • Post-exposure safety protocols are still in place at Tyler Circle and Williams which includes in-room quarantines, full PPE usage, and suspension of all activities and therapy services.
  • Mandatory testing of all clients and staff at the NeuroCare Campus is going well and will continue every Monday until will have no new positive cases at NCC for 28 consecutive days. With no new NCC client cases since the first week of July, this upcoming Monday will be the last round of testing for clients. NCC staff testing will continue until we meet the 28-day requirement.
  • Consulting physicians and other external providers who frequently visit the NeuroCare Campus will participate in our mandatory weekly COVID-19 testing at NCC.
  • Therapy services will resume for Wayne Residential clients (with the exception of Tyler Circle and Williams) on Monday, August 3rd at the Wayne Outpatient Clinic at NCC.
  • Our Heavlin Residence at the NeuroCare Campus is up and running this week. Clients are being screened at the residence and are safely accessing the inpatient therapy clinic at NCC through the greenhouse.
  • There are no active cases of COVID-19 at the Saginaw Outpatient Clinic. Test results are still pending for a potential client exposure case. No staff were affected and the client can participate in therapy services once their COVID-19 status is confirmed.
  • The Wayne Industrial Operations Center is back in action this week! All clients and staff participating in the vocational program have tested negative for COVID-19 and are following safety protocols and procedures including screenings protocols, enhanced practices for disinfecting equipment, social distancing measures, use of PPE, and more.
  • Oakland/Macomb and Wayne Day Treatment Services programs will resume when visitor restrictions are lifted on August 31st. In the meantime, plans are in the works to safely bring some DTS activities into the Residential homes with support from current and returning DTS team members during the week of August 17th. Stay tuned for more details.
  • Special Tree’s SCI Learning Series will resume next week at the NeuroCare Campus for existing clients in the Spinal Cord Injury program.
  • There are no new COVID-19 cases at the Troy Neuro Skills Center. Testing results were confirmed for the previous exposure case and the client is now participating in services. This week, one potential exposure case was reported involving a staff member.  Safety protocols are activated and the staff member can return to work once testing results are confirmed.
  • The Pediatric Rehabilitation team is wrapping up the Discover Summer program on August 13th and is currently making plans for how to best support students during the upcoming school year. As school districts reopen, the team is planning to replace the After School program with a Pediatric Day Treatment Services program to provide therapy and support when students are outside the classroom. More details to come.
  • We are aggressively managing our supply of Personal Protective Equipment (PPE) and following best practices for disinfecting and cleaning our facilities.