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COVID-19 Update | August 31, 2020

Visitor Restrictions Continue
Governor Whitmer issued a new Executive Order 2020-174 last Friday which extends visitor restrictions at long term care facilities to September 30, 2020. This includes the NeuroCare Campus (NCC) and all of our Community Residential homes. We understand how disappointing this is and how difficult it’s been to keep your distance from your family and loved ones.  We are actively planning for how we will safely welcome visitors back when restrictions are lifted.  As a reminder, you can connect with your loved one in the following ways:

  • We encourage clients and families to connect through video conferencing, phone calls, and apps like Zoom, FaceTime, WhatsApp or Skype.  Our staff will assist from our end in whatever way we can.
  • Closed window visits are permitted at the NeuroCare Campus (NCC). Families do not need to schedule a window visit, however we recommend reaching out to your Special Tree Case Manager for guidance to optimize the experience.
  • Outdoor visits can be arranged for Residential clients on a limited basis.  Please contact your Residential Program Manager for more information.

Here are the latest updates:

  • Last week we had one staff member at the NeuroCare Campus (NCC) test positive for COVID-19. We continue to update our website as we have changes in active cases.
  • Mandatory testing for NCC clients resumed on Monday, August 24 in response to positive staff results. Weekly testing for NCC clients and staff will continue every Monday from 11am – 5pm until we have no new positive cases at NCC for 28 consecutive days. 
  • With visitor restrictions still in place, our Day Treatment Services (DTS) will pivot to in-home programming exclusively for our Residential clients in Wayne, Oakland, and Macomb Counties.  Beginning next week, a DTS staff member will be consistently assigned to a Residential home and will work individually with clients throughout the week.  Activities will include paid vocational work assignments as well as recreational programming.
  • The Healthy Aging program resumes on September 3rd at Middle Branch. Residential homes that were missed due to COVID-19 will be rescheduled in 2021.
  • We’re welcoming back student interns this month for clinical placements and other clinical education programs.  All students will follow current COVID-19 protocols including a baseline COVID-19 test prior to beginning their training as well as other safety practices specific to their assigned facility.
  • We are aggressively managing our supply of Personal Protective Equipment (PPE) and are following best practices for disinfecting and cleaning our facilities. We continue to appropriately secure supplies in anticipation of routine needs such as the upcoming flu season.

We’ll continue to keep you up-to-date as we have news, and encourage you to reach out to your Case Manager or Residential Program Manager with your questions and concerns.