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COVID-19 Update | March 9, 2021


Last week, we shared the long-awaited news that the state is allowing indoor visits at long-term-care facilities like the NeuroCare Campus with no new cases of COVID-19 within 14 days. We're so excited to welcome visitors back to Special Tree starting March 11, 2021!  As always, the safety of our clients, staff, and visitors is our top priority.  Our COVID-19 Watch team has carefully reviewed the new Executive Order and is taking extra precautions to protect our clients, staff, and families during visits.  We appreciate you adhering to the following guidelines to make your visit as enjoyable and safe as possible and look forward to seeing you soon!  You can also find our Indoor Visitation Guidelines on our website.
All Visitors

  • All visits are by appointment only. Please call Cindy Manetta at 734-893-1001.
  • Visitation will be during scheduled times only M-F at 10am, 11am, 3pm and 4pm.
  • All visitors must be tested prior to visits within 72 hours of each test. Special Tree will be offering visitors free rapid tests (while supplies last). You must arrive 15 minutes before your scheduled appointment to be tested. Please park in the front entrance and someone will come out to test you in your vehicle.
  • Once a visitor tests negative, you will then be screened prior to the visit (temperature taken, signing in, provide contact information and reading the necessary paperwork).
  • Must wear a mask during your visit
  • 2 visitors are allowed per client.
  • Visitors 12 years old and younger are not allowed.
  • Clients in quarantine at Special Tree are not allowed visitors while in isolation.
  • No food/drink is allowed into the facility.
  • If we have a positive case in our facility, visitation will be shut down for 14 days.
  • A visitors-only bathroom will be available.

Non-Vaccinated Participants:

  • ·Must wear a mask and follow the 6-feet social distancing recommendations at all times.
  •  No physical contact

Vaccinated Participants:  (all participants must be vaccinated; client and the 2 visitors):

  • Must provide proof of being vaccinated
  • You may visit inside or outside during scheduled visit times only.
  • Must wear a mask during your visit 
  • No restrictions with contact

Please be aware that the new Executive Order gives long-term-care facilities like Special Tree flexibility in how they evolve their practices as activities continue to loosen up.  Indoor visitation guidelines and other policies may differ between facilities.  At this time, the COVID-19 Watch Team is working on guidelines to safely resume other activities including communal dining, Leave of Absence (LOA), community outings, external physician appointments, and more.  

Thank you for your ongoing patience and support as we work to keep our clients, staff, and communities safe.  We'll continue to keep you up-to-date as we have news, and encourage you to reach out to your Case Manager with your questions and concerns.