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COVID-19 Update | September 11, 2020

Since our last communication on August 31st, we’ve had two staff members at the NeuroCare Campus (NCC) test positive for COVID-19.  There are currently no COVID-19 cases for clients in our system, for which we are grateful.  We continue to protect our clients and staff in as many ways as possible to slow and prevent the spread of COVID-19.  As a reminder, we continue to update our website as we have changes in active cases.

State to Allow Outdoor Visits

Great news! The MDHHS has approved outdoor visits beginning Tuesday, September 15th at residential care facilities in Michigan. The new order allows appointment-only visits at facilities that haven't had any new COVID-19 cases originating at their sites within the prior 14 days. Please contact your Special Tree Case Manager or Residential Program Manager to schedule a visit.

NeuroCare Campus: Because of recent positive cases at NCC, outdoor visits will tentatively begin on Wednesday, September 23rd.

Residential Homes: With no recent Residential staff or client cases of COVID-19, outdoor visits at our Residential homes will start on Tuesday, September 15th.

The COVID-19 team has carefully reviewed the new order and plans are in place at NCC and our Residential homes for when outdoor visits start. The new order requires the following safety precautions:

  • Visits must be by appointment only.
  • Only two visitors are allowed per scheduled visit.
  • Visitors must wear a mask during the entire visit.
  • 6 feet of distance must be maintained between all people.
  • Residents in isolation or under observation with COVID-19 symptoms can’t have visitors.
  • Facilities with a COVID-19 case within the last 14 days can’t allow visitors.
  • Facilities must provide adequate protection from the weather.
  • Someone trained in infection control from the facility must be within sight range during the meeting to ensure compliance.

Here are the latest updates:

  • Mandatory weekly testing for NCC clients and staff will continue every Monday from 11am–5pm until we have no new positive cases at NCC for 28 consecutive days.
  • Last week, safety protocols were activated for Residential clients at Middle Branch due to an exposure from an NCC team member who tested positive. The enhanced precautions including an in-home quarantine, full PPE usage, and suspension of all activities and therapy services were lifted this week after clients received negative test results.
  • Day Treatment Service (DTS) programming began this week for Residential clients in Wayne, Oakland, and Macomb Counties. Due to current visitor restrictions, designated DTS team members are providing individualized activities to clients at their Residential home which includes paid vocational work assignments and recreational programming..
  • We are aggressively managing our supply of Personal Protective Equipment (PPE) and are following best practices for disinfecting and cleaning our facilities. We continue to appropriately secure supplies in anticipation of routine needs such as upcoming flu season.