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COVID-19 Update | September 18, 2020

We’re happy to report that we’ve had another week of zero cases of COVID-19 for staff and clients in our system.  As a reminder, we continue to update our website as we have changes in active cases.

We Welcome Your Visit

Last week, we shared the long-awaited news that the state is allowing outdoor visits at long-term care facilities like the NeuroCare Campus (NCC) and our Residential homes with no new cases of COVID-19 within 14 days.  Our COVID-19 Watch team and leadership staff have carefully reviewed the new guidelines to ensure every precaution is taken to maintain the safety of our clients, families, and staff during outdoor visits.

NeuroCare Campus Visits

  • Outdoor visits at NCC will start on Wednesday, September 23, 2020.
  • Visits will be scheduled for 30 minutes, Monday through Friday during
    designated times.
  • To schedule a visit please call Cindy Manetta, NCC Receptionist, at
    734-893-1001 during her office hours Monday – Friday, 8am - 4pm.
  • Outdoor visits will take place in a tent in the front parking lot.

Residential Home Visits

  • Residential outdoor visits began on September 15 when the new order went into effect. 
  • To schedule an outdoor visit, please contact your Residential Program Manager.

Safety Precautions for Outdoor Visits

  • Visits must be scheduled.
  • Only two visitors are allowed per scheduled visit.
  • All visitors MUST be screened and have their temperature taken/recorded.
  • Visitors must wear a mask during the entire visit and comply with six-foot social distancing.
  • Facilities with a COVID-19 case within the last 14 days can’t allow visitors.
  • Residents in isolation or under observation with COVID-19 symptoms can’t have visitors.
  • Facilities must provide adequate protection from the weather.
  • Someone trained in infection control from the facility must monitor visits to ensure social distancing is maintained. 

Here are the latest updates:

  • Mandatory weekly testing for NCC clients and staff will continue every Monday from 11am–5pm until we have no new positive cases at NCC for 28 consecutive days.
  • All participating clients at NCC have received their flu vaccine. Residential clients will receive their flu vaccine during Special Tree’s upcoming flu vaccine clinics for staff which are tentatively scheduled for the beginning of October.
  • Day Treatment Service (DTS) programming continues for Residential clients in Wayne, Oakland, and Macomb Counties. Due to current visitor restrictions, designated DTS team members are providing individualized activities to clients at their Residential home which includes paid vocational work assignments and recreational programming..
  • We are aggressively managing our supply of Personal Protective Equipment (PPE) and are following best practices for disinfecting and cleaning our facilities. We continue to appropriately secure supplies in anticipation of routine needs such as upcoming flu season.