In just two years, Special Tree’s Lab Services has gone from new start-up department to winner of the 2019 Lynn Slevin Quality Award.
“Lab Services is one of the truly great new programs at Special Tree,” said Chief Quality Officer Mark MacAleese who presented the award at Special Tree's Ol’ Timer’s Luncheon, an annual event for employees with 10 or more years of service. The fully accredited in-house lab runs many common diagnostic tests and screenings which helps our doctors to treat clients more quickly and accurately.
The annual award recognizes outstanding quality excellence at Special Tree and was established in 2012 to honor the work of retired Quality Officer Lynn Slevin.
“This award is a great opportunity to recognize each other and the great work that’s happening at Special Tree,” said Mark. This year, there were a record number of nominations which Mark and CEO Joe Richert review to decide on an individual or team that meets all the award criteria.
“What I love about the Lab Services team is that they had many set-backs early on but stayed focused on their goal,” he said. Not only has the team continued to achieve fantastic outcomes (including 0 citations), they get high praise from team members for being highly-efficient, super organized, and helpful to everyone.
A special award presentation was also held at Special Tree's NeuroCare Campus in Romulus to recognize the entire team. Congratulations to Lela Hickonbottom, Tiffany Thomas, Jennifer Ward, Kim Ceretti, Julie Adams, and Jim Richert on this well-deserved achievement.
A special congratulations to our Quality Award Honorable Mentions including:
Rachel Koons, Administrative Assistant
Elizabeth Saunders, Administrative Assistant
Jeff Rantala, Director of Residential Services
Jessica Bahny, Activities