Mission, Vision, Values, Approach

Special Tree exists to provide hope, encouragement, and expertise for people who have experienced life-altering changes.

Our team approach to rehabilitation, custom designed for each person’s needs and goals, offers these individuals the best opportunity for healing and recovery.

We strive for the most responsible and effective utilization and enhancement of our human, financial, technological, and community resources in order to achieve the highest level of satisfaction for the people we serve.

Our Mission
Special Tree exists to provide hope, encouragement, and expertise for people who have experienced life-altering changes.

Our Vision
Be the Midwest's premier provider of rehabilitation, care, and treatment for children and adults with brain injury, spinal cord injury, and other neurorehabilitation needs in sub-acute, residential, outpatient, home and community settings.

1. Customer.
All of our efforts are focused on achieving the highest level of satisfaction for our clients and their circle of support.

7. Optimism.
We begin our workday optimistically and in good cheer, focusing on what is positive with the belief in always doing better and becoming the best.

2. Integrity.
We deliver what we promise. We do not promise what we cannot deliver, and we accept personal responsibility for our actions.

8. Professionalism.
All of us do our work in a professional manner. We take pride in what we do, because we know it is important and valuable.

3. Empathy.
We serve others most effectively by seeking first to understand their needs and what brings meaning to their lives.

9. Trust.
Trust is at the foundation of everything we do. We operate in an environment of trust, first striving to be trustworthy in all of our relationships.

4. Agility.
In our ever-changing environment, success demands agility - a capacity for rapid change and flexibility. Excellent communication and information access are key for an empowered workforce to provide the right response at the right time.

10. Diversity.
Respect for each other and embracing- even celebrating-our unique talents, diverse backgrounds, and points of view is how we achieve our best, most creative and effective solutions.

5. Commitment.
We work both hard and smart, and always as a team, with our energy and efforts focused toward the achievement of our goals.

11. Honesty.
Our transactions are done ethically and honestly, and the consideration received by us is based on the value we add to our customers.

6. Excellence.
We owe the people we serve the highest quality service, environments, and relationships; always striving for improvements which exceed their progressive needs and expectations.

12. Perspective.
We recognize the human spirit needs regular renewal, and further that while we take what we do most seriously, we understand the need for forgiveness, humor, and balance in our lives.

Our Approach

Our whole person approach to rehabilitation encompasses one's body, mind, heart, and spirit. We call it the Science of Caring®, and it is at the center of everything we do.

It's taking care of clients and taking care of ourselves, too. It's listening and asking questions. It's in the smiles; in the simple, everyday kindnesses. It's in our commitment to learning and continuous improvement. It's in employing best practices and achieving excellent outcomes. It's in the strength our clients and their loved ones show – and the inspiration we get from that. It's in a good day's work, and in making a difference in the lives of others.

It is the Science of Caring.